SELLING SKILLS

Communication Skills for High Achievers
Excellence in communication skills and interpersonal relationships are primary contributors to business success. High achievers know that! They understand that the ability to communicate persuasively and to help others to buy into their vision is the key to achieving business outcomes. Sometimes, though, even the best of us falls into habits that are comfortable but not necessarily compelling. This high-energy and dynamic session motivates executives, directors and other leaders to eliminate communication habits that don't yield best results, and replace them with strategies that do. They'll laugh while they'll learn how to open up clogged communication channels, and get their message heard.

Duration: 60 min - 4 hours

Addresses these challenges (each program is designed to accomplish your specific meeting objectives):

• How to communicate purposefully and respectfully
• How to write to upset clients
• How to work with colleagues, customers with different agendas and different communication styles
• How to keep the conversation going forward and continue moving toward solution/sale
• How to sound professional in writing, presentation and conversation

Participants will:

• Use the 3- step conflict-resolution process (What? Okay... what? If what, then?)
• Focus on points of commonality
• Write for connection - not just to provide information
• Listen for points of agreement
• Avoid word tracks that trigger reactive behavior

Who Should Attend:

• Anyone who has ever thought to him/herself, "Did I really say that? What was I thinking?!"

Possible Titles/Blurbs/Additional ideas:

Communication Skills for High Achievers
What we say and how we say it, whether to colleagues, clients or even to ourselves, determines how successful we are. Your group will leave this session with at least six actionable strategies to build better, stronger working relationships by communicating with greater clarity and power. They'll learn specific power enhancing word tracks, how best performers open up clogged channels, and how to listen powerfully. They'll communicate with purpose and respect to generate confidence and trust -- and to communicate more professionally and profitably.

Communicating When Strangling Isn't an Option!
How do you get through to a brick wall, especially when you're frustrated, annoyed and time-pressed? Is it possible to chill out and "stay the course" when what you really feel like doing is screaming, or worse? Yes! Based on established coaching and counseling principles, this intense and practical workshop will show you how you can communicate even with brick walls, and maintain your professionalism and dignity all the while! You'll replace self-defeating behaviors with strategies that will get better results. Specific, practical and spot on!

At the end of this session, participants will:

• use a 3 step process to stay purposeful and on-message
• understand and apply "listening for agreement" concepts
• hear at least 3 strategies they can apply to help the other person feel safe and communicate more rationally

Communication Skills for High Achievers: Building Relationships One Conversation at a Time!
"The problem with communication is the illusion that is has occurred." George Bernard Shaw
It seems that communicating our message should be such an easy thing; after all, we talk all the time! But, high achievers know that it's a learned skill to be able to not just present information - but share information -- in a way that resonates with the listener. This session will help you say what you mean and mean what you say, without being mean when you say it! You'll leave this program with an increased awareness of how the words you choose influence the outcomes you receive, new methods to reframe messages to get better results, and a clear understanding of "motive clarity" -- yours and theirs. You'll even have the chance to practice proven techniques to build stronger, more profitable and professional relationships. Count on laughing and learning and leaving with improved interpersonal relationship skills.

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